jili978 Privacy Policy

jili978 ("we", "us", "our") is committed to protecting the privacy and personal data of all players and visitors who use the jili978 platform (the "Platform"). This Privacy Policy ("Policy") describes how we collect, use, disclose, store, and protect your personal information in connection with your use of jili978's online gaming services.

This Policy applies to all personal data collected through the jili978 website, mobile applications, customer support channels, and any other touchpoints through which you interact with jili978. It should be read together with our Terms & Conditions and Responsible Gaming Policy.

By registering an account on jili978 or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform.

jili978 collects personal data that is necessary to provide our gaming services, comply with legal obligations, and improve your experience on the Platform. The categories of personal data we collect include:

• Identity Data: Full name, date of birth, government-issued ID number (e.g., Philippine National ID, passport, driver's licence), and a photograph or selfie for identity verification purposes.
• Contact Data: Email address, mobile phone number, and residential address (including city, province, and postal code within the Philippines).
• Account Data: Username, encrypted password, account preferences, and communication preferences.
• Financial Data: Payment method details (e.g., GCash mobile number, PayMaya account, bank account details for BPI, BDO, or Metrobank), transaction history, deposit and withdrawal records, and account balance information.
• Gaming Data: Game history, wagering activity, session duration, game preferences, bonus usage, and responsible gaming tool settings.
• Technical Data: IP address, device type and identifier, browser type and version, operating system, time zone, and cookies or similar tracking technologies.
• Communications Data: Records of your interactions with jili978 customer support, including live chat transcripts, emails, and support ticket history.
• Verification Data: Source of funds declarations, enhanced due diligence documentation, and any other information required for anti-money laundering (AML) compliance.

We collect this data directly from you during registration and account use, automatically through your use of the Platform, and occasionally from third-party identity verification or payment processing partners.

jili978 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jili978 account, including processing deposits and withdrawals in Philippine Peso.
• Service Delivery: To provide access to our gaming products, including slots, live casino, bingo, and sports betting, and to personalise your experience on the Platform.
• Identity Verification & KYC: To verify your identity, age (21+), and location as required by applicable gaming regulations and our internal compliance policies.
• Financial Processing: To process transactions via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, and to detect and prevent fraudulent transactions.
• Legal & Regulatory Compliance: To comply with Philippine law, including the Data Privacy Act of 2012, anti-money laundering regulations, and any requirements imposed by relevant gaming regulatory authorities.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have provided consent. You may opt out at any time.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the functionality, security, and content of the jili978 Platform.
• Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct.

jili978 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the gaming services you have registered for).
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML obligations and gaming regulatory requirements.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent: For certain processing activities, such as marketing communications and non-essential cookies, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time.

jili978 does not sell your personal data. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing your financial transactions.
• Identity Verification Providers: Third-party KYC and AML service providers who assist us in verifying your identity and complying with regulatory obligations.
• Game Software Providers: Licensed game developers and content providers whose games are available on the jili978 Platform, to the extent necessary for game delivery and fairness auditing.
• IT & Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers who process data on our behalf under strict data processing agreements.
• Regulatory & Law Enforcement Authorities: Philippine government agencies, law enforcement bodies, and gaming regulatory authorities where disclosure is required by law or court order.
• Professional Advisers: Legal, accounting, and auditing firms, subject to professional confidentiality obligations.

All third-party service providers who process personal data on behalf of jili978 are required to implement appropriate technical and organisational security measures and to process data only in accordance with our instructions.

jili978 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and our internal retention policies. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• Customer support communications are retained for three (3) years from the date of the interaction.
• Marketing consent records are retained until you withdraw consent and for a reasonable period thereafter as evidence of consent.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.

jili978 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the jili978 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments.
• Multi-factor authentication options for player accounts.
• 24/7 security monitoring and incident response procedures.

While jili978 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jili978 will notify you and the relevant Philippine authorities in accordance with applicable law.

jili978 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. The types of cookies we use include:

• Essential Cookies: Necessary for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymised data about how players use the Platform, helping us improve performance and content.
• Preference Cookies: Used to remember your settings and preferences, such as language and display options.
• Marketing Cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jili978 Platform.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili978:

• Right to be Informed: The right to be informed of how your personal data is being collected and processed.
• Right of Access: The right to request a copy of the personal data jili978 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jili978 at: [email protected]. We will respond to all valid requests within thirty (30) days.

jili978 is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21. In accordance with Philippine gaming regulations, all players must be at least 21 years of age to register and use the Platform.

If jili978 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on jili978, please contact us immediately at: [email protected]

jili978 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes, we will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.

The "Last Updated" date at the top of this page indicates when this Policy was most recently revised. We encourage you to review this Policy periodically to stay informed about how jili978 protects your personal data. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jili978 handles your personal data, please do not hesitate to reach out to our Data Privacy team. Our support staff are based in the Philippines and are available 24/7 to assist you.

For privacy-related inquiries, email us at: [email protected]

You may also visit our Support page for additional contact options including live chat. We aim to acknowledge all privacy-related requests within 72 hours and to resolve them within thirty (30) days.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, the independent authority responsible for administering and implementing the Data Privacy Act of 2012.